There is a growing awareness that digitalisation is not just a means to streamline operations. It is not only changing society, it is also changing governments. Digitalisation is generating numerous new policy practices, ranging from basic digital facilities, support for economic activity and a pleasant living environment to improvements in mobility and the use of big data in public spaces. It shows just how important data flows are to local government and the welfare of local communities.
This article outlines how public values can inform the process of digitalisation.